Sky Direct Hotline – Contact Number, Text, Chat and Email Details

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You have more options to connect and contact with SKYdirect if you have concerns regarding your cable TV. They can cater both prepaid and postpaid concerns about signal related issues, after sales request, billing information and other related queries. You can talk, text and chat with them using the provided contact hotline number, text and social media outlet.

Be sure to prepare all the needed details like account number, location, box ID number, plan and other information before contacting them to get a better response.

SKYdirect Hotline, Text Number and other details

Just select which option to contact you think your concern is suitable. Please use the respective telephone numbers provided based on your location.

SKYdirect Hotline
Location	Contact Numbers
Cebu	(032) 421 1818
Iloilo	(033) 503 4000
Bacolod	(034) 432 0051
Metro Manila	(02) 381 0000
Dumaguete	(035) 225 1010

For text inquiry, you can use the provided format below.

Just text INFO and send to 23662. (FREE to all networks)

Other keywords send to 23668:

Text SKY - order SKYdirect or pay-per-view service.

Text PREPAID – for prepaid related concerns.

For postpaid:

"REPORT " - Report signal interruptions

"REQUEST <9-digit account="" number="">" - For after-sales service</9-digit>

"BILL <9-digit account="" number="">" - Request bill information</9-digit>

"HELP <9-digit account="" number="">" - For general queries</9-digit>
<9-digit account="" number="">
</9-digit>

Social media accounts:

Facebook: myskycable, skydirectph, skyondemandph

Twitter: @skyserves, @myskyupdates

Instagram: @myskyupdates

Email: skyserves@mysky.com.ph

You can also contact your local SKYdirect dealer distributor for assistance and concerns.

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